Privacy Policy

Effective Date: August 26, 2025
Last Updated: August 26, 2025

Organica (“Organica,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website organica.co (the “Site”), purchase our products, or interact with us through email or other channels.

By using the Site, you consent to the practices described in this Privacy Policy.

1. Company Information

Organica, LLC
Business Address:
3600 136th PL SE, Suite 300
Bellevue, WA 98006, USA

Support Contact: contact@organica.co

2. Information We Collect

We collect information to provide and improve our products, services, and customer experience. The types of information include:

(a) Personal Information You Provide

• Account Information: name, email address, password.
• Order Information: shipping address, billing address, phone number, payment method.
• Communication Data: emails, customer support requests, reviews, and feedback.
• Subscription Information: details regarding product subscriptions and preferences.

(b) Information Collected Automatically

When you use our Site, we automatically collect:

• Device Information: IP address, browser type, operating system.
• Usage Data: pages visited, time on site, referring/exit pages, clicks, scrolls, and interactions.
• Cookies & Tracking Technologies: identifiers for analytics, advertising, and site functionality.

(c) Information From Third Parties

• Payment processors (e.g., Shopify/Stripe) provide transaction confirmations (but not full credit card numbers).
• Advertising platforms (e.g., Meta, Google) may provide insights and audience data.
• Analytics tools (e.g., Google Analytics) supply aggregated usage data.

3. How We Use Your Information

We use collected information to:

1. Process and fulfill orders, including shipping and returns.
2. Provide account management and customer support.
3. Communicate with you about orders, new products, promotions, and updates.
4. Improve the Site, product offerings, and user experience.
5. Personalize advertising and marketing content.
6. Detect, prevent, and address fraud, unauthorized use, or security issues.
7. Comply with legal obligations and enforce our Terms of Service.

4. Sharing of Information

We do not sell your personal information. However, we may share data as follows:

• Service Providers: shipping carriers, payment processors, fulfillment centers, cloud hosting, analytics, and email platforms.
• Legal Obligations: if required by law, subpoena, or to protect our rights, property, or safety.
• Business Transfers: in the event of a merger, acquisition, or sale of assets.
• Advertising Partners: limited information (such as hashed emails or cookies) may be shared with ad platforms to deliver relevant ads.

5. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

• Remember your preferences and account login.
• Track performance and site usage.
• Deliver targeted ads on third-party platforms.

You may disable cookies through your browser settings, but doing so may limit site functionality.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data. These include encryption of sensitive data (such as payment details), secure servers, firewalls, and access controls.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. You share information with us at your own risk.

7. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

• Access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“Right to be Forgotten”).
• Object to or restrict processing of your data.
• Data portability (receive a copy of your data).
• Opt-out of marketing emails at any time (via unsubscribe link).

To exercise your rights, contact us at contact@organica.co.

9. Children’s Privacy

Our Site and products are not intended for individuals under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

10. International Users

If you access our Site outside the United States, please note that your information may be processed and stored in the U.S., where privacy laws may differ from those in your country. By using our Site, you consent to this transfer.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such external sites and encourage you to review their privacy policies.

12. Email & Marketing Preferences

• Transactional Emails: order confirmations, account updates — cannot be unsubscribed.
• Marketing Emails: newsletters, promotions — you may unsubscribe anytime via link in email or by contacting us.

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date. Continued use of our Site constitutes acceptance of these changes.

14. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us at:

Email: contact@organica.co
Mail: Organica, LLC
3600 136th PL SE, Suite 300
Bellevue, WA 98006, USA